Privacy Policy

Last Updated: January 2025

1. Data Controller

Quezriongroz
20 Fenchurch St
London EC3M 3BY
United Kingdom
Email: writetous@quezriongroz.world
Phone: +44 20 3737 1000

2. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website quezriongroz.ddd. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

3. Information We Collect

3.1 Information You Provide

  • Name and email address when you contact us through our contact form
  • Message content and any other information you choose to provide
  • Cookie preferences and consent choices

3.2 Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information and operating system

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities, such as submitting a contact form or accepting cookies
  • Legitimate Interests: For website analytics and improving our services, where such interests are not overridden by your data protection rights
  • Legal Obligation: When required to comply with applicable laws and regulations

5. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to your enquiries and providing customer support
  • Improving our website content and user experience
  • Analysing website usage patterns and trends
  • Ensuring website security and preventing fraud
  • Complying with legal obligations
  • Sending relevant information about our services (only with your consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy:

  • Contact Form Data: Retained for 2 years from the date of submission or until the enquiry is resolved
  • Cookie Data: Retained according to the specific cookie duration (see Cookie Policy)
  • Analytics Data: Anonymised and retained for up to 26 months

After the retention period expires, we will securely delete or anonymise your personal data.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third-party companies that assist us in operating our website and providing services (e.g., hosting providers, analytics services)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal data.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognising equivalent data protection standards
  • Other legally approved transfer mechanisms

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (right to be forgotten)
  • Right to Restriction: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority

To exercise any of these rights, please contact us at writetous@quezriongroz.world. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure and regular security updates
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection practices

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Quezriongroz
20 Fenchurch St
London EC3M 3BY
United Kingdom
Email: writetous@quezriongroz.world
Phone: +44 20 3737 1000

16. Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk